小米 – 巴拿马区域物流经理 职位分析和面试指导

职位描述：

1.面向区域交付项目提供一站式物流服务，管理物流履行能力，确保货物安全、及时、准确到达客户；
Accountable for regional delivery projects with one-stop logistics services, manage warehouse performance and storage capacity are needed, to ensure that goods delivery to customers safely, timely and accurately.
2.面向内外部客户，进行日常物流履行业务沟通，对于客户需求给出物流解决方案；
Interface with internal and external customers to maintain communication in terms of logistics delivery service, providing warehousing solutions to meet customers’ needs.
3.通过对各个物流节点进行分析，细化作业流程，持续优化物流模式，提升运营效率；针对一线物流服务履行中的痛点提供更优的解决方案，降本增效，提高客户满意度；
Reduce cost and increase efficiency while improve customer satisfaction by analyzing on each logistics nodes, refine operation process, to continuously optimize logistics model and delivery better solution for the pain points of front-line logistics service.
4.负责本地的供应商资源收集和整合，评估供应商能力，建立供应商资源池；
Responsible for the sourcing of logistics vendor, establishing vendor resource pool after research and evaluation on local logistics resources.
5.管理物流供应商的日常运作和绩效，包括绩效管理、服务质量管理等；
Responsible for the supervision on daily operation and performance of logistics suppliers, including performance evaluation, service level management, etc.
6.建立仓储及运输标准化体系，推动其顺利运行、培训及实施；通过对仓储配送环节的发货时效及服务质量进行系统性优化，提升运营效率；
Assist in the establishment of warehousing standardized measurement system, promote to launch it accordingly with proper training and implementation, improve operational efficiency via systematical optimization on the delivery timeliness and service quality on warehousing and distribution.
7.跟踪服务质量问题改进及排除，利用系统数字化工具丰富物流运作的监控及分析手段，提高对配送过程中风险及漏洞的识别能力，持续更新物流标准作业流程及制度，优化作业流程，提升配送服务体验。
Track on service quality issue to improve and troubleshooting, enrich the supervising and analyzing method on logistics operation by utilizing system digitalization tools, improve the ability to identify the risk and loophole within deliver process, continually update the logistics standard operation process and policy, optimize the operation process, enhance the delivery service experience.

职位要求：

1.本科以及以上学历，5年及以上物流工作经验。具有较强的逻辑分析能力，较强的组织协调能力。具有物流项目管理或外派工作经验者优先；
Education background with Bachelor degree or above, work experience with 5 years or above in logistics industry required. Logistics related project management or overseas work experience is preferred.
2.具有一定的应变能力、商务谈判能力，熟悉3C电子通讯类企业或大家电行业物流痛点和需求，熟悉当地物流市场行情和物流资源，有成功的大项目实施经验者及电信运营商交付经验优先；
Understand the pain points in terms of logistics operation and familiar with the needs from 3C electronic communication enterprises or large home appliance industry(such as LG, Haier, Hisense), knowing the local market in logistics industry and related vendor resources(bonus),preferable with successful project implementation and delivery experience to of telecommunication operators.
3.有良好的客户服务意识，沟通能力强、韧性强，具备良好的多任务处理能力者优先。
Strong awareness of customer service with good communication skill, enough toughness and multitasking capability, good at logical thinking and analysis, organizing and coordinating skills preferred.
4.西语听说读写流利，能够作为工作语言；英语流利；
Spanish as working language is a must for the job. Fluent in English is also required.
5.良好的数据分析和逻辑思维能力、精细化运营知识，熟练运用电脑技巧如office办公软件，有WMS/TMS/SAP/ERP经验者优先；
Good at data analysis, refine operation knowledge, proficient in computer skill, such as PPT/Word/Excel/CAD; knowledge of WMS/TMS/SAP/ERP is preferred.
6.接受轮岗及长期海外派遣者优先，具体工作地点由公司指定。
Candidate who accept rotation and long-term overseas assignment is preferable, the location based will be assigned by the company.

招聘部门：

小米

工作地点：

北京市 ID：A173312

面试建议：

小米的巴拿马区域物流经理岗位是一个需要复合型能力的职位，它不仅要求候选人具备扎实的物流运营功底，更需要应对跨文化环境下的特殊挑战。这个岗位最核心的差异点在于三点：一是必须用西班牙语作为工作语言处理日常事务，二是需要深度了解3C/家电这类高价值产品的物流痛点，三是需要适应长期海外派驻的工作性质。这意味着面试官会特别关注你的语言实操能力、行业特定经验以及跨文化适应能力。 在准备面试时，建议重点准备三个维度的案例：用西班牙语进行商务沟通的实际案例（可准备1-2分钟西语自我介绍）、处理过的高价值电子产品物流难题的解决方案、以及在跨国环境中协调供应商或团队的具体事例。对于数字化工具部分，不要简单罗列系统名称，而要准备通过WMS/TMS优化流程的具体数据成果。面试中很可能会遇到情景模拟题，比如让你用西语处理一个紧急的客户投诉，或者设计一个针对家电产品的特殊运输方案。记得展现你‘解决问题导向’的思维模式，这正是小米在物流领域特别看重的工作方式。