小米 – 阿根廷区域物流经理 职位分析和面试指导

职位描述：

1.面向区域交付项目提供一站式物流服务，管理物流履行能力，确保货物安全、及时、准确到达客户；
Accountable for regional delivery projects with one-stop logistics services, manage warehouse performance and storage capacity are needed, to ensure that goods delivery to customers safely, timely and accurately.
2.面向内外部客户，进行日常物流履行业务沟通，对于客户需求给出物流解决方案；
Interface with internal and external customers to maintain communication in terms of logistics delivery service, providing warehousing solutions to meet customers’ needs.
3.通过对各个物流节点进行分析，细化作业流程，持续优化物流模式，提升运营效率；针对一线物流服务履行中的痛点提供更优的解决方案，降本增效，提高客户满意度；
Reduce cost and increase efficiency while improve customer satisfaction by analyzing on each logistics nodes, refine operation process, to continuously optimize logistics model and delivery better solution for the pain points of front-line logistics service.
4.负责本地的供应商资源收集和整合，评估供应商能力，建立供应商资源池；
Responsible for the sourcing of logistics vendor, establishing vendor resource pool after research and evaluation on local logistics resources.
5.管理物流供应商的日常运作和绩效，包括绩效管理、服务质量管理等；
Responsible for the supervision on daily operation and performance of logistics suppliers, including performance evaluation, service level management, etc.
6.建立仓储及运输标准化体系，推动其顺利运行、培训及实施；通过对仓储配送环节的发货时效及服务质量进行系统性优化，提升运营效率；
Assist in the establishment of warehousing standardized measurement system, promote to launch it accordingly with proper training and implementation, improve operational efficiency via systematical optimization on the delivery timeliness and service quality on warehousing and distribution.
7.跟踪服务质量问题改进及排除，利用系统数字化工具丰富物流运作的监控及分析手段，提高对配送过程中风险及漏洞的识别能力，持续更新物流标准作业流程及制度，优化作业流程，提升配送服务体验。
Track on service quality issue to improve and troubleshooting, enrich the supervising and analyzing method on logistics operation by utilizing system digitalization tools, improve the ability to identify the risk and loophole within deliver process, continually update the logistics standard operation process and policy, optimize the operation process, enhance the delivery service experience.

职位要求：

1.本科以及以上学历，5年及以上物流工作经验。具有较强的逻辑分析能力，较强的组织协调能力。具有物流项目管理或外派工作经验者优先；
Education background with Bachelor degree or above, work experience with 5 years or above in logistics industry required. Logistics related project management or overseas work experience is preferred.
2.具有一定的应变能力、商务谈判能力，熟悉3C电子通讯类企业或大家电行业（如LG、海尔、海信等）物流痛点和需求，熟悉当地物流市场行情和物流资源，有成功的大项目实施经验者及电信运营商交付经验优先；
Understand the pain points in terms of logistics operation and familiar with the needs from 3C electronic communication enterprises (such as ZTE, Honor，Oppo/Vivo，etc.) or large home appliance industry(such as LG, Haier, Hisense), knowing the local market in logistics industry and related vendor resources(bonus),preferable with successful project implementation and delivery experience to of telecommunication operators.
3.有良好的客户服务意识，沟通能力强、抗压能力强，具备良好的多任务处理能力者优先。
Strong awareness of customer service with good communication skill, ability to work under pressure and multitasking capability, good at logical thinking and analysis, organizing and coordinating skills preferred.
4.英语和西语听说读写流利，能够作为工作语言；
English and Spanish is mandatory required to be used as working languages;
5.良好的数据分析和逻辑思维能力、精细化运营知识，熟练运用电脑技巧如office办公软件，有WMS/TMS/SAP/ERP经验者优先；
Good at data analysis, refine operation knowledge, proficient in computer skill, such as PPT/Word/Excel/CAD; knowledge of WMS/TMS/SAP/ERP is preferred.
6.接受轮岗及长期海外派遣者优先，具体工作地点由公司指定。
Candidate who accept rotation and long-term overseas assignment is preferable, the location based will be assigned by the company.

招聘部门：

小米

工作地点：

北京市 ID：A247975

面试建议：

这个职位是小米在阿根廷市场的物流战略支点，面试官最关注的是你能否在语言壁垒、文化差异和复杂供应链环境中建立高效物流体系。不同于普通物流岗位，这里需要你同时具备电子行业特有的物流痛点的解决方案能力，比如高价值电子产品运输的特殊要求、电信运营商项目的交付标准等。 建议重点准备三个维度的案例：用具体数据说明你如何优化过跨境物流成本（比如缩短清关时间或降低破损率），详细描述一个你协调多方供应商解决紧急交付问题的故事（突出西班牙语沟通场景），展示你对南美物流市场的了解程度（包括当地海关政策、主要物流商特点等）。记得带一份你设计过的物流解决方案文档，这比空洞的描述更有说服力。对于文化适应性问题，可以准备你在其他新兴市场的工作经历，特别是如何处理过与拉美商业伙伴的摩擦案例。