小米 – E-commerce Operation Specialist 职位分析和面试指导

职位描述：

1.Oversee the operation and management of official self-operated stores across various platforms, ensuring sales, profitability, employee efficiency, and new product projects are well-handled.
2.Assist in planning and implementing sales targets and product strategies.
3.Analyze platform dynamics, competitor performance, and store sales data to formulate effective solutions.
4.Communicate across departments to resolve operational challenges in self-operated stores, including customer service, system issues, and logistics.
5.Manage and coordinate the self-operated team, ensuring structured operational management and team empowerment.
6.Maintain daily communication with KAMs (Key Account Managers) from different platforms regarding platform activities, resources, and business matters.

职位要求：

1.At least 5 years of experience in the e-commerce industry, preferably with hands-on store operation experience and related category management expertise.
2.Strong capabilities in managing marketing, operations, products, and customer service in a holistic manner.
3.Proficiency in Indonesian e-commerce platforms such as Shopee, Lazada, Tokopedia, and TikTok, with strong platform relationships and resource acquisition abilities.
4.Fluent in English with excellent communication skills; passionate, resilient, organized, and highly responsible.

招聘部门：

小米

工作地点：

雅加达 ID：A119169

面试建议：

这个职位最显著的特点是要求候选人成为印尼电商生态的‘本地化专家’。不同于普通电商运营，你需要同时扮演平台资源整合者、数据决策者和跨文化协调者三重角色。小米特别强调对Shopee/Lazada等平台的深度理解，这不仅是技术层面的操作熟练度，更包括与平台方建立战略合作关系的能力。 建议重点准备三个维度的案例：用具体数据展示你如何通过数据分析提升店铺GMV，详细描述你与东南亚平台方谈判获取流量资源的经历，以及处理跨境物流/支付等复杂问题的实战故事。面试时可能会遇到全英文的突发场景模拟，比如用roleplay方式处理平台活动资源争夺或客诉升级事件。记得携带能证明你印尼市场认知的材料，比如竞品分析报告或本地化营销方案，这能直接体现‘小米需要的不只是执行者，而是能独立操盘区域市场的经营者’这一潜在要求。