职位描述：
1. Responsible for connecting with the Product Research & Development team, pulling through all service system preparations before the launch of new products, and formulating service terms with upstream supply chain companies;
2. Responsible for formulating the warranty policy and warranty process for new products in various sales countries around the world;
3. Responsible for monitoring and optimizing the after-sales service process, responding to problems caused by emergencies or quality issue
职位要求：
1. Rich experience in after-sales services of non-mobile phone (Ecosystem/TV and other categories) products, familiar with the service policies and processes of smart products
2. English meets the national level 6 standard, good listening, speaking, reading and writing, and overseas service experience is preferred
3. Rich teamwork and project impetus, PMP certificate is preferred
招聘部门：
小米
工作地点：
北京市 ID：A102088
面试建议：
小米的Regional After Sales Service Operation职位是一个专注于智能产品售后服务的岗位，尤其强调非手机类产品的服务经验。这个职位不仅需要你熟悉智能产品的服务政策和流程，还需要你具备跨国服务的能力，英语水平要求较高。面试官很可能会重点考察你在售后服务领域的实际经验，特别是处理复杂问题和优化服务流程的能力。 为了准备这个面试，建议你重点准备以下几个方面的内容：首先，回顾你在非手机类智能产品售后服务中的具体案例，尤其是那些涉及到流程优化或问题解决的案例。其次，准备好用英语进行沟通，因为面试中可能会有英语环节。最后，如果你有PMP证书或者相关的项目管理经验，一定要突出强调，这会是你的加分项。记住，面试官最看重的是你的实际操作能力和解决问题的能力，所以在回答问题时尽量用具体的案例来支撑你的观点。