职位描述：
Focus:
Customer Clinics & Feedback Evaluation
Objective:
Ensure customer-centric product development through deep understanding of current user preferences, pain points, and expectations via structured feedback loops.
Key Responsibilities:
1. Plan and run customer clinics, usability studies, and feedback surveys on product features, design, and experience.
2. Collect, analyse, and interpret customer feedback using both qualitative and quantitative methods.
3. Create actionable insights to guide product and UX teams throughout development phases.
4. Maintain user personas and customer journey maps based on validated data.
5. Coordinate with external research agencies and internal stakeholders.
职位要求：
1. Background in Psychology, UX Research, Market Research, or similar
2. 3–5+ years in user research, customer analytics, or insight generation in the automotive or consumer sector
3. Proficient in tools like Qualtrics, SPSS, Dovetail, or similar
4. Strong communication and data interpretation skills
*Note: Please attach your CV in English.
招聘部门：
小米
工作地点：
慕尼黑 ID：A15614
面试建议：
这个职位是小米汽车业务中非常重要的客户洞察分析师角色，主要职责是通过系统性的用户反馈来指导产品开发。与其他行业类似职位不同的是，这里特别强调汽车行业的经验背景，以及对专业研究工具的掌握程度。面试官会特别关注你在汽车领域的实际研究案例，以及如何将用户反馈转化为产品改进建议的能力。 建议你在准备面试时，重点准备几个你在汽车行业进行用户研究的典型案例，详细说明你如何设计研究方法、收集数据、分析结果并最终影响产品决策。同时要熟悉Qualtrics、SPSS等工具的实际操作，可能会被问到具体的技术问题。由于工作地点在慕尼黑，如果你有国际工作经验或跨文化研究经验，也值得特别强调。记得带上英文简历，并准备用英语讨论你的专业经验。