职位描述：
1.Developing and maintaining relationships with customers: KAM is responsible for building strong relationships with customers, which involves regular communication and engagement with stakeholders at all levels of the organization.
2.Understanding the key account’s business and needs: KAMs must have a deep understanding of AIOT businesses, including their goals, challenges, and pain points. This allows KAMs to provide customized solutions that address the key account’s specific needs.
3.Focus on customer inventory and sales management, build management system
4.Identifying and pursuing new business opportunities: KAMs are responsible for identifying opportunities for growth within their key accounts, such as new products or services that the company can offer.
5.Coordinating with internal teams: KAMs work closely with internal teams, such as product development, marketing, and customer service, to ensure that their key accounts receive the best possible service and support.
职位要求：
At least 3 years working experience.
Preferable home appliances background
Bachelor’s degree
Microsoft Office Suites: Word, Excel, PowerPoint and Internet Research
Language： Chinese, English
招聘部门：
小米
工作地点：
吉隆坡社招全职职位 ID：B5538
面试建议：
面试小米AIOT – KAM职位时，面试官会重点关注你在客户关系管理和AIOT业务发展方面的能力。这个职位不仅要求你具备传统的客户管理技能，还需要对AIOT领域有深入的理解，能够为客户提供定制化的解决方案。家电行业背景是一个明显的加分项，这表明你可能更了解这个领域的客户需求和市场动态。 在准备面试时，建议你重点准备以下几个方面的内容：首先，梳理你在客户管理方面的成功案例，尤其是那些涉及到复杂客户需求或多部门协作的项目。其次，提前研究小米在AIOT领域的产品和战略，思考如何将这些资源与客户需求对接。最后，准备好用中英文双语进行沟通，因为这是一个跨国职位。面试中可能会涉及到情景模拟，比如如何处理一个关键客户的投诉或如何发现新的业务机会，所以提前准备一些应对策略会很有帮助。