Apple – AIML – Data Operations Annotation Analyst (Mandarin) 职位分析和面试指导

职位描述:

Summary:
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products – they build the kind of wonder that revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Are you interested in being part of a team that continues to innovate the way people and machines interact? The world of Artificial Intelligence and Machine Learning (AIML) is rapidly growing and the human annotation team is a big part of it. Siri is powered by Apple Intelligence and offers a faster, easier way to get things done on your Apple devices, even before you ask. The Data Operations team is passionate about technology with a focus on enriching the customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there’s no telling what you could accomplish.

Description:
Our team is comprised of very talented individuals, who are passionate about AIML and ensuring Apple services are at their best.

As part of the Data Operations team you’ll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you’ll annotate data which can be both audio and visual and evaluate data from customers who have opted in to the grading program. You’ll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use our products and use this knowledge for improvements.

Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We’ll train you to be an expert in understanding, supporting and improving the customer experience.

This position is required to work Monday through Friday with work hours starting from 9am to 6pm local time with scheduling and work flexibility based on business needs.

职位要求:

Minimum Qualifications:
Chinese(Mandarin) reading, writing, and comprehension skills to support the language specific market
Fluency in English reading, writing and comprehension skills to partner with international teams
Excellent active listening skills with the ability to understand verbal nuances
Understanding of the local region and cultural variations
Demonstrates integrity and focuses on customer privacy

Preferred Qualifications:
Demonstrates attention to detail and critical thinking skills in evaluation of language usage and dialect
Sensitivity to space and color
Highly organized with strong attention to detail
Ability to independently navigate systems and tools
Experience in content review or a similar environment, prior testing experience preferred
Demonstrates flexibility and adaptability to changing work-flows and responsibilities
Grows with a team where expertise is shared and feedback is welcomed
Excels at working independently to make timely decisions and take appropriate actions
Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
Successfully meets or exceeds targets, working within tight deadlines
Ability to identify business process solutions that increase efficiencies
Ability to maintain focus and aim for high results through large volumes of tasks
Ability to work on safety data which could include offensive material
Thrives in repetitive work and ambiguous scenarios
Bachelor’s degree or equivalent job-related experience

招聘部门:

Apple Machine Learning and AI

工作地点:

Shanghai, Shanghai, China

面试建议:

Apple的AIML – Data Operations Annotation Analyst职位是一个专注于提升用户体验的关键角色。这个职位不仅要求你具备流利的中文和英语能力,还需要你对本地文化和语言细节有深刻的理解。面试官会特别关注你在数据标注和分析中的效率和准确性,以及你处理敏感内容的能力。 为了准备这个面试,建议你重点展示你在语言和文化方面的优势,以及你在高压环境下保持高效率的经验。你可以通过具体的案例来说明你如何在前任工作中处理类似的任务,尤其是那些需要高度注意细节和适应模糊场景的情况。此外,熟悉Siri或其他智能个人助手的使用经验也会是一个加分项。面试时,保持自信并展示你对提升用户体验的热情,这将有助于你脱颖而出。

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